Send Us Your Insurance Claim Documents
Policy declarations, the adjuster’s estimate, a denial letter, photos of the damage. Upload them here and they go straight into your project file with us. Encrypted in transit, never stored on this website, never emailed around.
What to upload
Send whatever you have. If you are missing something, we will ask for it. The most useful documents, roughly in order:
- Your policy declarations page. Shows your dwelling coverage, deductible, and whether the roof is covered at replacement cost.
- The adjuster’s estimate or scope. This is what we compare our Xactimate scope against, line by line.
- Any letters from the carrier. Approval, partial approval, denial, or a request for information.
- Your own photos. Damage, leaks, debris, the storm itself if you caught it. Phone photos are fine.
- Receipts for emergency repairs. Tarping, board-up, water extraction. These are usually reimbursable.
- Other contractor estimates, if you have them.
Upload your documents
Up to 10 files per upload, 15 MB each. PDF, JPG, PNG, HEIC, Word, Excel, or text.
Received. Thank you!
Your files added to your project file. A Helping Co. claims specialist will review them and reach out within one business day. Need us sooner? Call or text 610-234-2210.
Haven’t filed your claim yet?
Then hold off on the upload and call us first at 610-234-2210. The most valuable thing we do happens before the carrier is involved: a free inspection and a documented file, so you start the claim with evidence in hand. Read how insurance claims really work to see why the order matters.
