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Secure Document Upload

Send Us Your Insurance Claim Documents

Policy declarations, the adjuster’s estimate, a denial letter, photos of the damage. Upload them here and they go straight into your project file with us. Encrypted in transit, never stored on this website, never emailed around.

Upload NowQuestions? 610-234-2210

What to upload

Send whatever you have. If you are missing something, we will ask for it. The most useful documents, roughly in order:

  • Your policy declarations page. Shows your dwelling coverage, deductible, and whether the roof is covered at replacement cost.
  • The adjuster’s estimate or scope. This is what we compare our Xactimate scope against, line by line.
  • Any letters from the carrier. Approval, partial approval, denial, or a request for information.
  • Your own photos. Damage, leaks, debris, the storm itself if you caught it. Phone photos are fine.
  • Receipts for emergency repairs. Tarping, board-up, water extraction. These are usually reimbursable.
  • Other contractor estimates, if you have them.
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Encrypted end to endYour files travel over HTTPS and are handed directly to our job management system. They are never saved on this website or sent by email.
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Straight to your project fileDocuments attach to your customer record in JobNimbus, the system our whole team works from, so nothing gets lost in an inbox.
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What not to sendWe never need your Social Security number, bank details, or full card numbers. Please black those out if they appear on a document.

Upload your documents

Up to 10 files per upload, 15 MB each. PDF, JPG, PNG, HEIC, Word, Excel, or text.

Drop files here or tap to choosePhotos, PDFs, scans, screenshots of emails from your carrier

    Received. Thank you!

    Your files added to your project file. A Helping Co. claims specialist will review them and reach out within one business day. Need us sooner? Call or text 610-234-2210.

    Upload more files

    Haven’t filed your claim yet?

    Then hold off on the upload and call us first at 610-234-2210. The most valuable thing we do happens before the carrier is involved: a free inspection and a documented file, so you start the claim with evidence in hand. Read how insurance claims really work to see why the order matters.

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